Refund policy

We only offer store credit for returns. Items must be returned unworn, unwashed, makeup and smoke free, deodorant and perfume free. All original tags must be attached (please note that some items purchased online might not have tags). We reserve the right to refuse a return if these conditions are not met.  

RETURNS: Returns are accepted within 7 business days of receipt of item. You are responsible for the shipping fee and handling of the returned item. Original and return shipping fees are non-refundable. Once your package is received please allow 2-3 business days for return processing. When your return is processed you will be emailed a notification once your return is received. 

DAMAGED ITEMS : If you receive a damaged/defective item, please email us at haleybethboutique@gmail.com within 7 days of delivery. Please include a picture of the damage and your order number. After 30 days, HaleyBeth Boutique is not responsible for damaged items. 

LOST PACKAGES: HaleyBeth Boutique is not liable for packages that are lost or stolen and will not offer a refund. 

INCORRECT ORDERS: We double check every order before it goes out the door, but we are humans and mistakes happen! If you happen to receive the wrong item, or are missing an item please email us at haleybethboutique@gmail.com with your invoice number and the name of the item that is wrong. All reports must be made within 7 days of receiving your order or it will not be accepted. We will send you a prepaid return label to ship back the incorrect item. Once you have received the label, please send back the incorrect item within 7 days so that we can ship you the correct item.